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Succeeding at Client Service? Expect More Discomfort.
It's easy to feel discouraged when we deliver for lawyers—and then they ask for more! But they are only doing to us what clients routinely do to them. Recognize that increased demand as a sign of success.
Jul 202 min read


On Anniversaries, and Much More
Careers don't develop in straight lines. But for outside forces, mine never would have veered into legal marketing. And I'm so glad it did.
Sep 8, 20252 min read
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